Exchange-guarantee

We attach great importance to shipping our order carefully. If any malfunction occurs, please let us know immediately. Defect pieces will be substituted as quick as possible. We will deal your complaint within 24 hours and resend the replacement within another 48 hours. The deficient order has to be sent back to us within one week.

Please send us your complaint using the contactform and fill in the following details:
Name
Purchase order number
Date of purchase
Definition of the damage (f.ex. battery, atomizer, recharger)

Or
Send us an email, with above mentioned details to info@liquidshop.eu